Privacy Policy
At RO Service Centre, accessible via our website, protecting the privacy of our visitors and service customers is one of our primary commitments. This Privacy Policy document outlines the types of information collected and how we use and protect it.
Information We Collect
When you request a service, book an AMC contract, or contact our customer support, we may collect the following details:
- Full Name and Contact Mobile Number
- Service Address, City, and Pincode
- Purifier machine type and reported operational issue
- Email address (if provided during contact)
How We Use Your Information
- To assign and dispatch an independent technician to your doorstep.
- To verify water quality diagnosis and provide transparent service quotes.
- To manage AMC renewal reminders and customer support inquiries.
- To comply with regulatory standards and prevent fraudulent service requests.
Data Protection & Privacy
We use contact details to respond to service requests and coordinate appointments. We do not use them for unrelated communications.
Contacting Our Privacy Team
If you have questions about our privacy practices, please contact us at c23068324@gmail.com or call our toll-free support line at 18004109595.