Refund & Cancellation Policy

Thank you for choosing RO Service Centre. We take pride in our workmanship and strive for clear communication about the work recommended and applicable charges.

Service Fee & Inspection Policy

Once our technician arrives at your location and performs a multi-point diagnosis and TDS inspection, the standard inspection fee is non-refundable as it covers the technician's travel, time, and diagnostic evaluation.

Spare Parts Warranty & Replacement

All new replacement components (membranes, filters, booster pumps, valves) supplied by RO Service Centre carry a limited operational warranty against manufacturing defects:

• If an installed part malfunctions within the designated warranty period due to manufacturing defects, we will inspect and replace the defective part at no additional charge.
• Warranty does not cover damage resulting from external high-voltage electrical surges, continuous dry-running without water supply, or unauthorized tampering.

AMC Plan Cancellation & Refunds

Customers who purchase an Annual Maintenance Contract (AMC) may request cancellation within 7 days of purchase, provided no scheduled filter replacement or technician visit has been rendered under the contract. A nominal administrative fee may apply.

Inquiries & Support

For any questions regarding refunds or warranty claims, please contact our support desk at c23068324@gmail.com or call Toll-Free 18004109595.